Robomaid RM-770 Manuel d'utilisateur télécharger pdf (Page 14)

If the above errors cannot be resolved, please contact Robomaid Customer Care.

Troubleshooting

If you experience some issues while using your Robomaid RM-770, please use the following guide and please feel free

to contact our Customer Care team.

• Check if the selected cleaning time is over.

• Check if there’s any error information on the LED display and refer to the following table of error codes.

The Robomaid Stops while Working

• Check the battery status and ensure the Robomaid is not in Docking Mode.

• Check whether the dustbin, the lter and the inlet of suction are cleaned; whether the side brush is working.

• Check whether the cleaner is turned on.

• Remove and Check the main brush, including both ends, and see if a build up of excess hair has

caused damage or a malfunction.

• Check the battery status of the Remote Control.

• Check the battery status of the Robomaid RM-770.

• Clean the infrared sensor or the beam sensor of the Remote Control with a clean and dry cloth.

• Keep a distance of 2-3 meters between the cleaner and the Remote Control, and then operate the remote

directly pointing toward the cover of RM-770.

• Ensure you are pressing the buttons slowly and giving clear commands to the Robomaid.

The Robomaid is not working as well as it did.

The Remote Control does not work

The RM-770 Fails to Return to the Docking Station

• Check whether the power supply is properly connected between the adaptor and Docking Station.

• Check the battery power, if it’s too low, it must be charged directly with the power adaptor.

The noise level is increased dramatically

• Clean the main brush from any obstacles and hair. Clean the dustbin and the lters.

• Check whether the brushes are excessively dirty and ensure both ends of main brush are free from hair.

Error Code

Indicated Problem

Solution

9 Internal Software Problem.

Contact Robomaid Customer Care

Left Wheel is jammed or has no traction.

Right Wheel is jammed or has no traction.

Main brush is jammed and cannot spin.

Front Wheel is jammed or has no traction.

Floor Sensors not detecting.

Wall Sensors not detecting.

Front bumper is jammed.

Main Brush is not spinning.

Dustbin is not installed properly.

Check the wheels for any obstacles jamming them.

Clean out the front wheel of any hair or obstacles.

Clean the oor sensors. Ensure the Robomaid is not

operating in direct sunlight or on black or very dark surfaces.

Clean out the main brush of any hair or obstacles.

Clean the wall sensors on the bumper. Ensure the

Robomaid is not operating in direct sunlight. This error can occur

in Docking Mode if there is no clear path to the Docking Station.

Clean out the front bumper of obstacles.

Reinstall and clean out the main brush of

any hair or obstacles.

Reinstall and clean out the dustbin and clean the

dustbin contact points if needed.

• Try a dierent location of the Docking Station as the signals can have interference by wireless devices, such as TV,

Stereo/Hi-Fi, or PC accessories.

• Ensure there is adequate space around and in front of the Docking Station.

• Ensure the Docking Station is on a at oor and not slightly raised by plush carpet.

Robomaid won’t charge on the Docking Station

• If the Robomaid goes completely at, it will need to be charged directly with the Power Adaptor.

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Robomaid RM-770 Manuel d'utilisateur Page 14

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